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Testimonials

We take the utmost pride in the satisfaction of our customers.  We operate with the professionalism and reliability of one of those larger companies but provide the type of customer service you deserve and expect from a family business.  Give us a chance and we'll do our best to leave you as impressed as the people below.

Here's what our customers are saying

“I have had the opportunity to work with many translators in my career. I was immediately impressed by Luz’s skills and attention to detail. I lived in San Antonio for five years and can recognize what is generally being said. As opposed to some translators I have worked with, Luz translates exactly what I have to say to the patient. She is also very attentive and careful to convey what the patient responses are. With some translators, the language barrier is an obvious obstacle. Luz makes the communication process fluid and the language barrier becomes much more transparent. I recommend Ms. Grady without reservation.”
  Bert Blackwell, MD – Medical Director, Shepherd Pain Institute

“Luz Grady is the most professional medical interpreter I have ever worked with. When Luz is providing the interpretation, I know that my communication with my patient is being conveyed accurately and quickly. Conversations with my patients flow easily because of her ability to translate as the conversation continues at a steady, near normal pace. Luz also has the natural ability to put the patient at ease in often difficult and frightening circumstances with her good nature and pleasant personality.”
  Donnah Wilson – Lead Therapist, Georgia Hand & Microsurgery

“Luz, you may certainly use me as a reference. I enjoyed working with you and was impressed with the rapidity and accuracy of your interpretation. In addition, I really appreciated your use of the wireless devices. Let me know what I can do to assist.”
  Tim Hamil – Judge, Superior Court of Gwinnett County

“As a court reporter with 26 years' experience, I've seen the whole gamut of translators. In short, when I see Luz in a deposition room, I breathe a sigh of relief. Even among the field of certified translators, Luz is special. She makes it simple for the reporter to make a complete and accurate transcript of the proceedings. She is very clear, uses appropriate notations where needed, and she makes my job easy. Attorney clients seem to like Luz very much as well, and I can see why. Thank you, Luz, for all you do!”
  Theresa A. Bretch, Certified Court Reporter

“The reason we continue to call you is that you never have excuses, you just deliver as promised!
  Martha Ramirez, President, Interlangue Interpreting, Inc.

"I am a catastrophic nurse case manager working with critically injured clients. I had the pleasure of being introduced to Luz Grady and her company, Latin Link, who have provided interpretation services for my client. Her service exceeds my expectation as indicated by my client and all the other professionals whom she interacts with. All reporting is clear, concise and timely. There have been instances where I needed to communicate with the client urgently and she helps out regardless of what time it is.
I’ve also had the pleasure of meeting several of the staff of interpreters who work with Luz. They demonstrate similar attributes. Luz and her team provide superior support; they are extremely responsive to the needs of the client and maintain open communications with the client case manager and other members of the treatment team. I would recommend and utilize her company ongoing."

  Cathy Nisbett, RN, Catastrophic Nurse Case Manager

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